Before you reach out to the Customer Service team, please make sure you shouldn't go direct to the chapter first! Find your chapter contact here: ACG Chapters
When to contact your Chapter:
- Event specific examples:
- Registration questions (including registering a guest)
- Cancelling your purchase
- What the content of the event will be
- Need a receipt
- ACG Access scheduling software
- Chapter Membership examples:
- Difference between "Regular" and "Young Professional/Next Gen/Emerging Leaders"
- Chapter specific benefits
- Approval chapters - When will you be approved?
If your question is about DealMAX, please email: events@acg.org
When to contact ACG Customer Service:
- General Membership questions, including What Chapter to Join
- Financial issues with account
- Login issues
- Renewal invoice isn't available
- MyACG profile issues, including Not Showing Events
ACG Customer Service email: membership@acg.org
Note: ACG Customer Service team utilizes FreshDesk, a ticketing tool where all questions are documented and tracked, so we know you are well taken care of.